Privacy & Policy
Privacy & Policy
We are committed to protecting your privacy and handling your personal information with care and transparency.
What Information We Collect
Owner Information:
Your name, contact details, and emergency contact information to ensure we can reach you when needed.
Cat Information:
Your cat's name, age, health details, dietary requirements, and any special care instructions to provide the best possible care.
Booking & Payment:
Reservation dates, services requested, and payment information necessary for processing your booking.
How We Use Your Information
Booking Management:
To manage your reservations and provide personalized care for your cat based on their specific needs.
Emergency Contact:
To reach you or your designated emergency contact if your cat requires immediate attention or care decisions.
Medical Care:
To administer prescribed medications and coordinate with veterinary clinics when medical attention is required.
Communication:
To send booking confirmations, updates about your cat's stay, and important facility information.
Photo & Social Media Consent
Photo Documentation:
We may take photos of cats during their stay for care documentation and to share happy moments with owners.
Social Media Sharing:
Photos may be shared on our Facebook page to showcase our facility and the cats in our care, helping other pet owners see our services.
Your Choice:
Owners may request that their cat's photos not be shared on social media at any time.
Sharing & Security
Third-Party Sharing:
Personal information is not shared with third parties except veterinary clinics when necessary for your cat's medical care.
Secure Records:
All personal and pet information is stored securely with appropriate safeguards to protect your privacy.
Legal Compliance:
Information may be disclosed only when required for safety reasons or legal compliance, such as reporting animal welfare concerns.
Cookies & Website Data
Basic Analytics:
We use basic website analytics and cookies to improve user experience and understand how visitors use our site.
No Selling or Tracking:
We do not sell your data or use tracking for advertising purposes.
Your Rights
Access & Correction:
You have the right to request access to your personal information and ask for corrections if any details are inaccurate.
Photo Consent:
You can withdraw consent for photo sharing on social media at any time by contacting us directly.
Contact Us:
To exercise any of these rights, simply contact us using the information provided below.
What Information We Collect
Owner Information:
Your name, contact details, and emergency contact information to ensure we can reach you when needed.
Cat Information:
Your cat's name, age, health details, dietary requirements, and any special care instructions to provide the best possible care.
Booking & Payment:
Reservation dates, services requested, and payment information necessary for processing your booking.
How We Use Your Information
Booking Management:
To manage your reservations and provide personalized care for your cat based on their specific needs.
Emergency Contact:
To reach you or your designated emergency contact if your cat requires immediate attention or care decisions.
Medical Care:
To administer prescribed medications and coordinate with veterinary clinics when medical attention is required.
Communication:
To send booking confirmations, updates about your cat's stay, and important facility information.
Photo & Social Media Consent
Photo Documentation:
We may take photos of cats during their stay for care documentation and to share happy moments with owners.
Social Media Sharing:
Photos may be shared on our Facebook page to showcase our facility and the cats in our care, helping other pet owners see our services.
Your Choice:
Owners may request that their cat's photos not be shared on social media at any time.
Sharing & Security
Third-Party Sharing:
Personal information is not shared with third parties except veterinary clinics when necessary for your cat's medical care.
Secure Records:
All personal and pet information is stored securely with appropriate safeguards to protect your privacy.
Legal Compliance:
Information may be disclosed only when required for safety reasons or legal compliance, such as reporting animal welfare concerns.
Cookies & Website Data
Basic Analytics:
We use basic website analytics and cookies to improve user experience and understand how visitors use our site.
No Selling or Tracking:
We do not sell your data or use tracking for advertising purposes.
Your Rights
Access & Correction:
You have the right to request access to your personal information and ask for corrections if any details are inaccurate.
Photo Consent:
You can withdraw consent for photo sharing on social media at any time by contacting us directly.
Contact Us:
To exercise any of these rights, simply contact us using the information provided below.

ICON@Pasir Panjang, 218 Pasir Panjang Road, #02-13 Singapore 118579
+65 88400212
Enquire@LiloCattery.sg
Contact Information
Opening Hours
By appointments only
9am to 6pm daily
Closed Christmas Day
Quick Links
Contact Information
222 Main Road South Raumati South
misslilys@outlook.co.nz
Opening Hours
8am to 10am
4pm to 6pm
Closed Christmas Day
Quick Links
Contact Information
222 Main Road South Raumati South
misslilys@outlook.co.nz
Opening Hours
8am to 10am
4pm to 6pm
Closed Christmas Day







