Privacy & Policy

Privacy & Policy

We are committed to protecting your privacy and handling your personal information with care and transparency.


What Information We Collect


Owner Information:

Your name, contact details, and emergency contact information to ensure we can reach you when needed.

Cat Information:

Your cat's name, age, health details, dietary requirements, and any special care instructions to provide the best possible care.

Booking & Payment:

Reservation dates, services requested, and payment information necessary for processing your booking.

How We Use Your Information


Booking Management:

To manage your reservations and provide personalized care for your cat based on their specific needs.

Emergency Contact:

To reach you or your designated emergency contact if your cat requires immediate attention or care decisions.

Medical Care:

To administer prescribed medications and coordinate with veterinary clinics when medical attention is required.

Communication:

To send booking confirmations, updates about your cat's stay, and important facility information.

Photo & Social Media Consent


Photo Documentation:

We may take photos of cats during their stay for care documentation and to share happy moments with owners.

Social Media Sharing:

Photos may be shared on our Facebook page to showcase our facility and the cats in our care, helping other pet owners see our services.

Your Choice:

Owners may request that their cat's photos not be shared on social media at any time.

Sharing & Security


Third-Party Sharing:

Personal information is not shared with third parties except veterinary clinics when necessary for your cat's medical care.

Secure Records:

All personal and pet information is stored securely with appropriate safeguards to protect your privacy.

Legal Compliance:

Information may be disclosed only when required for safety reasons or legal compliance, such as reporting animal welfare concerns.

Cookies & Website Data


Basic Analytics:

We use basic website analytics and cookies to improve user experience and understand how visitors use our site.

No Selling or Tracking:

We do not sell your data or use tracking for advertising purposes.

Your Rights

Access & Correction:

You have the right to request access to your personal information and ask for corrections if any details are inaccurate.

Photo Consent:

You can withdraw consent for photo sharing on social media at any time by contacting us directly.

Contact Us:

To exercise any of these rights, simply contact us using the information provided below.


What Information We Collect


Owner Information:

Your name, contact details, and emergency contact information to ensure we can reach you when needed.

Cat Information:

Your cat's name, age, health details, dietary requirements, and any special care instructions to provide the best possible care.

Booking & Payment:

Reservation dates, services requested, and payment information necessary for processing your booking.

How We Use Your Information


Booking Management:

To manage your reservations and provide personalized care for your cat based on their specific needs.

Emergency Contact:

To reach you or your designated emergency contact if your cat requires immediate attention or care decisions.

Medical Care:

To administer prescribed medications and coordinate with veterinary clinics when medical attention is required.

Communication:

To send booking confirmations, updates about your cat's stay, and important facility information.

Photo & Social Media Consent


Photo Documentation:

We may take photos of cats during their stay for care documentation and to share happy moments with owners.

Social Media Sharing:

Photos may be shared on our Facebook page to showcase our facility and the cats in our care, helping other pet owners see our services.

Your Choice:

Owners may request that their cat's photos not be shared on social media at any time.

Sharing & Security


Third-Party Sharing:

Personal information is not shared with third parties except veterinary clinics when necessary for your cat's medical care.

Secure Records:

All personal and pet information is stored securely with appropriate safeguards to protect your privacy.

Legal Compliance:

Information may be disclosed only when required for safety reasons or legal compliance, such as reporting animal welfare concerns.

Cookies & Website Data


Basic Analytics:

We use basic website analytics and cookies to improve user experience and understand how visitors use our site.

No Selling or Tracking:

We do not sell your data or use tracking for advertising purposes.

Your Rights

Access & Correction:

You have the right to request access to your personal information and ask for corrections if any details are inaccurate.

Photo Consent:

You can withdraw consent for photo sharing on social media at any time by contacting us directly.

Contact Us:

To exercise any of these rights, simply contact us using the information provided below.

READY TO EXPERIENCE IT FOR YOURSELF?

READY TO EXPERIENCE IT FOR YOURSELF?

READY TO EXPERIENCE IT FOR YOURSELF?

ICON@Pasir Panjang, 218 Pasir Panjang Road, #02-13 Singapore 118579

+65 88400212

Enquire@LiloCattery.sg

Contact Information

Opening Hours

By appointments only

9am to 6pm daily

Closed Christmas Day

Contact Information

222 Main Road South Raumati South

misslilys@outlook.co.nz

Opening Hours

8am to 10am

4pm to 6pm

Closed Christmas Day

Contact Information

222 Main Road South Raumati South

misslilys@outlook.co.nz

Opening Hours

8am to 10am

4pm to 6pm

Closed Christmas Day

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